"That was really cataclysmic," says Ms Horgan. For Horgan, the business is now at a place where she can take its mantra of empowerment magic, and spread it even further. Ill get in tremendous trouble. We also need to integrate digital into the in-store journey, and blur the lines between physical and digital. : To mark our 25th, we went to see Jim Collins, the author of Good to Great, because Ive been an absolute devotee since I first read his book in 2003. Thats telling the story of the founder, of why they came up with that name, whos used the product on the runway, how to use it. That is pretty irreplaceable. Our signature line was originally built so we could do manicures and pedicures, and have product that we could get in bulk that matched at a back-bar level the type of product we were offering in our cosmetics realm. MECCA Brands. Jo Horgan has spent the last 25 years building the business she founded, Mecca, into Australia's largest prestige beauty retailer. in gangster hideouts in wisconsinBlog by ; jo horgan family . When Ms Horgan was 14, her family relocated from the UK to Australia, settling in Perth. As audacious as the goal may sound, dont bet against her, say those who know Horgan best. See the complete profile on LinkedIn and discover Jo's connections and jobs at similar companies. And she speaks. Australian entrepreneurship Jo Horgan turned a love of makeup into 87-strong chain of cosmetics stores. Our big hairy audacious goal was to be Australia and New Zealands number-one beauty destination whatever it takes. Jo Horgan has spent the last 25 years building the business she founded, Mecca, into Australias largest prestige beauty retailer. : I believe retail is going to go further to seamless transaction on the one end and absolutely completely experiential on the other. Andrea & Leigh Jasper. No matter what.. Read about our approach to external linking. More from WWD. Rather than dreading her trips to buy makeup, and then doing nothing about it, back in 1997 Jo Horgan recognised a business opportunity - and opened an upmarket cosmetics shop that sold a large number of different brands that her staff would recommend entirely on merit. Skilled in Organisational Development, Property Capital Markets, Development Finance, Asset Management and Due Diligence. But this commission worth a seven-figure sum over five years represents a new, deeper commitment to philanthropy for the retailer and beauty entrepreneur. : We have to throw everything up into the air and work out what our strongest levers are. Because its been key to Jos lived experience, and because it has been proven, time and again, to be a tangible way to effect change. [It was] about delivering something new and empowering for customers and to find new ways for customers to interact and experience beauty.. She mimes folding the paper carefully, the way Mecca customers do. J.H. In 1891 there were 157 Horgan families living in London. How do you think about the role of the store today? Behind . Many brands have a higher brand ranking in this market than they do in any other market in the world, including their home market. Jason South. : Weve always tried to shoot bullets before firing cannonballs, test and trial, make small bets before really going for it. She also has great taste, which translates into all of the effort she put into building Mecca. : A true advantage and key differentiator is that we are independent. Log In. 65. Jo Horgan lands on the prestigious WWD Beauty Inc 50 Most Influential People in Global Beauty list, she's the only Australian to feature. I think I had very lofty ambitions that I wanted to create a new customer experience, but it wasnt about being a pioneer. As a result, weve been able to build an absolutely customer obsessed proposition from the outset and have been able to come up with a completely unique brand management model. That helped us say OK, in color, were going to have not only our entire offer, with big makeup stations on the ground floor for applications, but were going to have our Beauty Lab where 12 people can have half-hour beauty lessons on the hour every hour, like the Apple Genius bar. Southern Utah. Its also about health and wellness, about experiences. As we enter an exciting period of growth, we look forward . Austin was among the most notable debutants on The List this year, when the 2022 edition was published in late March, alongside the likes of beauty retail phenomenon Jo Horgan and her husband . So how do we use that for good?. Staff receive 200 hours of training in their first year Meccas training budget is more than 2 per cent of sales and everyone from the shop floor up is encouraged to develop their skills. She is reaching the giving-back stage, and so too is Mecca. Right from the outset, I was really clear on what Mecca was, she says. Whats your assessment of the global beauty business today and Meccas place in it? One thing weve learned is that if your customers absolutely love what you do and how you make them look and feel, that if they want to be part of that community, you will prevail, no matter what. John left Cork to come to Perth with his Protestant wife. As Sheryl Sandberg says, the most important [career] decision youll make is the partner you choose, if you choose to have one. Experienced Director with a demonstrated history of working in the financial services industry. : The business is just as exciting and exhilarating a ride as Mecca. Especially because during the first year, I kept thinking of the statistic that nine out of 10 businesses fail in year one, so I knew I had better be pretty focused on how I differentiated myself from the average. Today, Mecca operates 109 stores in Australia and New Zealand and has a 25 percent share of Australasias 4.2 billion Australian dollar prestige beauty market; its business has grown tenfold in the last eight years since archrival Sephora set up shop and doubled over the last three years of COVID-19 despite its home-base, Melbourne, being under lockdown for longer than any other city in the world. "Because you watch your cost of goods double, and you can't go to the customer and say 'sorry, we need to double the price of the product'. Right. 62 years. Ms Horgan says she likes to tell him that she is the boss, but that in reality it is really a partnership. That hurt too, but as Horgan says: You cant have a holiday without fragrance.. Whats your primary focus today? Service is not subservient, it is a professional endeavour. Jo Horgan on the cover of the May issue. 3 min read. How has that been manifested in the Sydney flagship that you opened during COVID-19? The Bourke Street Mall store is opening next year. The guiding principle was to make people feel good, she says now, as a waiter pops by with Horgans order a pot of hot water (Its all I drink, ever. He s the son of Alice May Clutterbuck and Pat Horgan. But at the same time, she never wants it to be about her. Horgan describes her leadership style as akin to that of sweepers in the sport of curling. In her British accent, with vowels that remain unflattened despite living in Australia for almost four decades, Horgan talks and talks. June 15, 2022 . He is a very successful restaurateur. She also created the HBO comedy series Divorce (2016-2019). The first 10 years, I spent the entire time thinking: How do I make sure this thing stays viable? And yet she speaks. : It was both exhilarating and slightly daunting to have the magnifying glass on the map of the world, to go from hovering over Australia and New Zealand and to step back and back and back, and go wow, the world is a big place. What do you think your primary impact has been? We then moved into sun care, because it is so highly regulated in Australia, and it built from there. And when they are ready, they will come back. The precision of information you present and the way in which you do so becomes a critical part of the curation process. It is actually the number-one customer recruiter into Mecca and a very different customer profile. It means we need to frame our approach differently and say if we have an offer that appeals to customers and that customers love, which seems to be the case, then it is our responsibility to take that more broadly. JEROME HORGAN OBITUARY. Horgan has been named a BOSS True Leader for forging a new path in beauty retailing in Australia, creating an alternative distribution path for brands outside department stores, inspiring other female entrepreneurs, and creating a work environment and culture that has seen Mecca voted one of the top five places to work for the past four years. Our purpose why we roll out of bed and choose this one thing to do above all other life choices was to make people look, feel and be their best. To help achieve this the company says that 3% of its turnover is spent on training its more than 2,500 employees. Born in 23 Mar 1909 and died in 26 Oct 1975 Evansville, Indiana Mary Josephine "Mae Jo" Horgan McClurg And I was always willing to work hard., When Peter Wetenhall and Jo Horgan became engaged, instead of buying rings, she suggested they buy a piece of art by Gordon Bennett. In 2016, Horgan launched M-Power, Meccas charitable arm. Jo was brave enough to set up shop in Australia, he continued. When Ms Horgan was 14, her family relocated from the UK to Australia, settling in Perth. For more information, visit tempus.com. Bilbao wants to change that. Perhaps the biggest contributing factor to Horgans success as a founder and empire-builder, she says, was her choice of life partner. The bet paid off. Theyre running bigger businesses than most managing directors in Australia and it is our responsibility to prepare them for that and make sure they will thrive. Chef Jock Zonfrillo is focused on native ingredients creating business and a living wage for Aboriginal communities. As the macro headwinds come to buffet us, if we stick with a laser-like focus to listening to our customers, and were agile in our response, well look to weather those headwinds. We had to pivot and pivot to the point of pirouetting through the pandemic. Horgan plans to keep as many heritage features as possible, including the pressed tin ceiling and Aztec-inspired tiles on the columns of the 1930s-era building. Because of the gender disparity, she says. Mecca Max was also a clear need. What does that mean for us? Three times over the course of our conversation, politely inquiring members of her inner circle try to wrap us her up. J.H. Mermaid-Core Beauty Looks at Milan Fashion Week Spring 2023 Mecca has been very successful in creating and delivering new ways for ANZ consumers to experience beauty and an equally strong e-commerce presence.. The 2022 Beauty Inc Awards took place on Wednesday, celebrating the year's standout innovations, launches and industry leaders. Based on this, were launching MeccaAesthetica as a stand-alone trial in Melbourne. Robbie Fimmano It's early March and about 400 people have filled the Great Hall of the NGV for a lunch to mark International Women's Day. "The question is not is it going to happen but . The EY Entrepreneur Of The Year 2018 Australia Award winner founded Melbourne-based Mecca Brands in 1997 with the first Mecca Cosmetica store. When his daughter turned three, Horgan bought a galaxy projector so she could sleep under stars in her bedroom, having remembered that Besim once told her that all life originates from stars. Her enthusiasm has not dimmed, he says. Her words come more slowly now. 2023 BBC. Gracemary & Anthony Huntley. Today, 21 years later, Mecca has 87 outlets across Australia and New Zealand, and reported annual revenues of 287m Australian dollars ($223m; 157m). Previous Addresses Home address, vacation, business, rental and apartment property addresses for John. That has given us enormous confidence for Melbourne. Weve crafted a globally unique model that is proven where it is equal parts customer obsession, brand service and team engagement. Beyond beauty, she sits on the . Engage via Email. No matter: with more than 100 stores in Australia and New Zealand, a Chinese retail presence on TMall and a new Melbourne flagship that will probably be the biggest beauty retail store in the southern hemisphere when it opens at the end of next year (doubling the footprint of Meccas Sydney CBD flagship, the current record holder), Horgan has more than proved the point. An early inspiration was the Hempel Hotel in London, a study in refined minimalism that married British restraint with Japanese zen. Its possible she was referring to herself, using the royal we, but more likely still that she sees Mecca as indistinguishable from herself. After graduating from school in Perth, she studied English literature at the University of Western Australia, before doing a masters in communication at Boston University in the US. Jo Horgan is like the Biblical King David of Israel who slew Goliath with a slingshot, said Leonard A. Lauder, chairman emeritus of the Este Lauder Cos. who first met Horgan when he toured her stores during a trip to Australia in 2000. She is best known for the comedy series Pulling (2006-2009) and Catastrophe (2015-2019), both of which she starred in and co-wrote. An even bigger challenge arrived in 2014 when French cosmetics store giant Sephora launched in Australia. Not only that, day by day, year by year, she built her brand in such a way that it is today one of the largest beauty retailers in Australia. Now that youve achieved the goal to be the biggest in ANZ, whats next? It brings me sinful amounts of joy and pride to announce that come April, you'll be able to find @gotoskincare in ALL AUS AND NZ MECCA STORES!! Now, she is sitting at the very same gallery, appointed to its foundation board since 2013. Noah Cyrus Confidently Freed the Nipple in a Showstopping Mesh Look for Milan Fashion Week, Woody Harrelson Slams COVID Set Protocols as Nonsense, Urges Hollywood to Stop Forcing Vaccination: That's Not a Free Country, McDonald's Franchisees Say Cardi B And Offset Meal Broke 'Golden Arch Code'. Thats also going to revolutionize the industry. The beautician was a neighbour of the Horgan family. Jo Horgan and co-chief executive Peter Wetenhall are looking at expanding Mecca's business beyond Australia and New Zealand. As a frequent and dedicated customer of Mecca, and a long time admirer of Jo Horgan and what she has created within the Aussie beauty industry, it's so exciting to be part of the family. Our website relaunches as mecca.com.au, housing over 7,000 products from more than 100 brands. And I think part of that is because the company is still private, so its not just about chasing the bottom line. Email. Google maps Meanwhile, the Gorgas purchased a new family home in Franklin Lakes, which they closed on June 15 for . Our role is to make sure our customers have everything they need for a comprehensive shopping experience. The commissioning of these five major works will, Horgan hopes, go some way to correcting the gender imbalance in the world of art and design. The AFR BOSS 2019 True Leaders list celebrates the people who are changing Australia for the better. A new team member gets over 200 hours of education in their first year. From that first store in South Yarra, where she fatefully lost the first days earnings, only to find them again 18 months later, Horgan has opened 105 more. She says she has no plans to step back in any capacity. Right now were at the lucky stage of wonderful open horizons for our dreams, hopes and aspirations to fly so we can find the fertile ground within which they can land. Of the top 100 architecture firms in the world, just three are run by women.. Go and ask the team and they will know them. I ask a team member who laughs, nodding. The magic is in the human interaction., She is Pollyanna, says a staff member of Horgans. View Jo Horgan's profile on LinkedIn, the world's largest professional community. Its ever changing, ever innovating. Lisa Huett & John Gallagher. The statistics are stacked against female architects as they are against female artists broadly. Artists whove been selected include Naomi Hobson and Louise Zhang. Its pretty incredible, what shes done, said Mickey Drexler, the renowned retailer who headed up Gap and J. J.H. See Photos. Both are ambitious and sprawling; works in progress that have no end point because, well, the world can always be more beautiful. Aug 7, 2019 - 12.00am. Its a message Horgan herself could have dreamed up; she has been resolute on the power of design since Mecca began. She built her empire on the idea that great customer service delivered in sumptuous spaces filled with luxurious products can make women feel not just more beautiful but also more valued, more confident. Now, she wants to make the world more beautiful. It's been nearly 20 years since inception, and Mecca is still the "peacock" of the beauty field. "In retrospect I consider it a gift," she says. Im already wired enough.). The Hogan Family (originally titled Valerie and later Valerie's Family) is an American sitcom television series that began airing on NBC on March 1, 1986, and finished its run on CBS on July 20, 1991, for a total of six seasons. Australian beauty seller Mecca has walked away triumphant from its legal battle with the US' Hourglass Cosmetics over a breach of contract. Washing, for most of the world, is womens work. Would we have been able to do that if we were under the eye of everybody? We had to build it without being able to visit it once because we were in lockdown in Melbourne. Yes, of course a customer can run in and self-navigate and process it quickly and they can do it through click-and-collect or endless aisle or use their app. It works with partner charities such as Stars Foundation, which encourages Indigenous girls to continue their education, and Skyline Foundation, which helps young women in Victoria finish their secondary studies despite adversity. How do I make sure we are here, thriving, here to stay?, Now that it is thriving, her focus has shifted, but is no less intense. Jo Horgan plans to make the whole world more beautiful. 78. He actually painted the future for Mecca I had not painted for myself, says Horgan. What Im doing is not what they have done. But, she adds, Its brilliant that they are being overt about what they are doing. She says that being relatively young meant that she had a pretty good idea of what young makeup lovers were looking for. . Naomi Hobson, the 2020 winner of Meccas artist commission. We have a voice and a responsibility now. Jo has 2 jobs listed on their profile. Mary Jo Horgan. : I think its really fascinating. They don't give a shit about quantum mechanics or the Big Bang. J.H. Together they made their home and raised their family in the Paris area. We want to be the worlds most loved beauty destination, said Horgan, during a wide-ranging interview with Beauty Inc. Weve learned over the last 25 years that if your customers absolutely love what you do and how you make them look and feel, and they want to be part of that community, you will prevail. The family settled in County Meath, north of Dublin, where they had a turkey farm .
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