of disembarkation. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. : At some point in your travels you may experience an emergency. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Banks, airports and major hotels often offer this service. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Please attach a tag to each piece of luggage you will be checking on the cruise. :). Let the vacation begin the moment you arrive in a new country. Please contact us or your travel advisor for more information. For many years we have emphasized environmental stewardship and conservation in our operations. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. Depending on the handset and the carrier the user may be required to select Roam on the handset. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. You do not need to include any suffixes on your airline ticket. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Please note that this is a U.S. government regulation over which Holland America Line has no control. A password will be selected by the parent/guardian of the child. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. environment is the right thing to do and essential to the success of our business. Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. (See section for Bags VIP Luggage Delivery below for details.). Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Offer expires November 15, 2022. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. You should have it available at the gangway when disembarking so please. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. Additional information concerning Customs matters will be provided during your cruise. ), after handling money and pens, and after using the restroom. Please Search for the many threads that have discussed this before. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The From the moment you step aboard one of our spacious, mid-sized ships, you'll feel the difference. We had over $1500 in OBC, PLUS free gratuities, PLUS a $100 Signature Beverage card. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. I can see asking for a hold for the $70X6 passengers to cover the tips, but they are asking for $60 a day, per passenger. City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. Infants must be at least 6 months of age at the time of embarkation in orderto sail. When you book select sailings with Have It All, before March 31, 2023 receive: Reduced fares up to 30% off Free Balcony Upgrade Shore Excursions Specialty Dining Signature Beverage Package Wi-Fi Free Kids Fares Up to $400 Onboard Credit per Stateroom from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. For Alaska cruisetours and 6- to 9-day voyages, eligible guests will receive US$100 credit per person to apply toward their shore excursion purchase(s). A 3% service fee will be added to your onboard account for all cash advances. Reservations may be made on board by contacting the restaurant manager. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Holland America Line assumes no responsibility for the items listed above. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Choose from options for calling only, calling and messaging or calling, messaging and data. Yet another reminder why I'm a happy American Express cardholder: never having to worry about this issue. Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. Tips? With Carnival, they held $70X4 adults and $70X2 kids. Unused TA credits were credited back to our credit card at the end of the cruise. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. This includes payment of all costs related to arrangements to obtain entry to the countries you visit. The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. While some credits are designated for certain activities (e.g., shore excursions), others give you the opportunity to spend it in multiple ways. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Do Not Sell or Share My Personal Information. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. For more information, consult your Customs Agency. Capacity is limited for many activities, so book early using your Onboard Credit. Please have the ships name, your partys name and stateroom number before you call. sigsky, February 3, 2019 in Holland America Line. During the voyage, a safe to store your valuables and important documents is available in your stateroom. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. You will be responsible for all costs you incur to join the vessel at the next port. Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. Extension cords (without surge protectors) are allowed on board when used with proper caution. Please call the Guest Accessibility Department for detailed information. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Download the app before your cruise, log in, and immediately start using Navigator. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. With this in mind, the following emergency phone numbers are available for your use. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. Any additional information concerning currency restrictions, please contact the customs agency in their country. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. in the bar, lounge or pool areas. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. No exceptions will be made. dvise you of arrangements to minimize disruptions in your vacation plans. Additionally, you can call the ship directly from the shore. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. Early Booking Bonus Offer and its parts are neither transferable, substitutable, nor redeemable for cash. Learn more, With a large selection of wine, beer, cocktails, soda, specialty coffee and more, we offer a variety of options to quench your thirst and delight your senses. Choose from a wedding on board one of our ships or at a land destination. For more information see our transfers FAQ. We don't drink enough to make the drink package pay. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Fares are based on Promo(s) DN*. Here are just a few of our environmental efforts: Just as when ashore, water conservation is an important environmental initiative. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Conserving water results in less energy spent making water, thus saving fuel. Yes, you are correct. Guests from Puerto Rico either need to present a WHTI-compliant document or a government- issued photo identification with a validated birth certificate issued after July 1, 2010. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? No additional deposits will be due until final payment. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Or let it continue, as you disembark from the ship and journey inland. will be reduced by the amount of your OBC when they charge your credit card at the end of the cruise. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Do Not Sell or Share My Personal Information. Some clearances will require face to face inspections, details will be communicated to you onboard. OBC is merely a reduction in the amount that you have spent during the cruise. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. Printable luggage tags are available at the Online Check-In start page. We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. MissJammin, November 23, 2016 in Holland America Line. Visit hollandamerica.com for more information. Unused TA credits were credited back to our credit card at the end of the It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. If we do not have your information by this deadline, you will be unable to sail. So we spent all the OBC but $18, and they just refunded the $18. WebFind the best value cruise sailings to South America in January 2024. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. It is also a good idea to bring your prescription for eye glasses or contacts. Holland America Line's 150th Anniversary celebration continues with a sweepstakes that runs through March 31, 2023. Religious services may not be able to be held on embarkation/disembarkation day. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. Cooking facilities onboard are not considered kosher. We don't do spa or specialty dining. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information.
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