* There have been few complaints about some stores not accepting returns. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. Requests for item exchange using the traditional method will be subject to availability. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Can You Swap A Sick Or Unwanted Fish For Other Fish? document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Saturday 11am - 7pm. We . We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. Registration requires that you go through the registration process and choose a password. As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Don't forget litter box and cat litter. If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. as the full amount of these methods of shipping cannot be refunded. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. Sunday 11am - 5pm. This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. Print your return label then select the Process My Refund option on the final page of the process. These items cannot be returned to Petco stores. Cat Shop for your canine companion here. Get the cat items you need to keep you feline happy. Out of the 2-week return duration? To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. (Updated 2023), Why Are Diamonds So Expensive? A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. Click the link and write in Sierra Fish & Pets. Must ship Standard Ground within the 48 contiguous U.S. only. Fluval Flex Aquarium Kit, Black, 9-gal | Sierra Fish and Pets Stop by an shop all the pet supplies for your dog. (2023 Updated), Does Kroger Take Apple Pay? To learn about how we use and handle your information, please see our Privacy Notice posted on our website. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. 11AM-7PM Mon-Fri Returns without a receipt will receive a non-transferable merchandise credit. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. Attn: Returns I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. Directions. During this time, it could be spreading its illness to other fish in your tank. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. BBB File Opened: 11/12/2009. They also make the return easier by initiating a refund or exchange, according to your preference. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. Adopt and shop all your cat foods plus toys and treats. We will process your return or exchange after it arrives. This is another American retailer that deals with pet supplies. It also allows you to buy many varieties of live fish from its stores. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. Sierra Fish and Pets - Lee's Pet Products ALE16025 Rigid Tubing for February 18 @ 11:00 am - 3:00 pm. Location of This Business. It is spread all over the country, and you can easily find them on their website as well. Email this Business. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. A Guide to the Petco Return Policy - DoNotPay Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. Your email address will not be published. Here are the pictures of our most recent kittens up for adoption. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. Yes. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. Fullest Answers And More. Sierra Fish & Pets Profile and History . If you are not completely satisfied, please contact a Customer Service Representative. (2023), Does Best Buy Price Match? We carry a great selection of bird foods and necessary supplies for your feathered friend. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. For livestock purchases: Return procedures for live or deceased animals varies. Sierra Fish and Pets | Pointy We will have a wide variety of dogs available, young and old, small and large! Pet Friendly Hotels in Brea, CA - BringFido Keep them tidy with stain/odor removers, poop bags, and scoops. Please refer to the guarantee policies posted on the Livestock FAQs page for more information. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. Sierra Trading Post Sierra Fish & Pets in Renton, WA 98057 - (425) 226-3215 Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. Returns and Exchanges - 1800PetSupplies.com Find something for your pocket pet to chew on like toys, treats, and sticks. In my experience, buying a pet at a random store without any return policy is not the smartest thing to do. To carry their product, we have reached an agreement with these vendors to not advertise the actual brand name. Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. Some shipping companies require that a representative inspect the damaged package. Get Sierra Fish & Pets can be contacted at (425) 226-3215. Clear . If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. Policy. If your fish is sick, it may not show symptoms for several days. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. It does not mean that you cannot return these items if they do not meet up the requirements provided. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. What Is The Fish Return Policy at Petsmart? Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer.
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